Terms of Service

These additional terms apply to the optional Team AI account and to the Team AI Plus subscription ("Plus") for Team AI on iPhone, iPad, Mac and Android. They add to the rest of these Terms and to the end-user licence for Team AI; if they conflict about Plus, this section applies to Plus. Team AI works without an account, and nothing you already have in Team AI is removed or limited by Plus. Our Privacy Policy says what each Plus feature sends to us.

Account

• An account is optional and is needed only for Plus. You sign in with Apple, Google or a link emailed to you; there is no password.
• You must be 18 or over to hold an account. Keep your sign-in methods and devices secure; you are responsible for what is done through your account.
• You can delete your account in the app (Settings > Team AI Plus > Delete my Team AI account). Deleting the account does not cancel a subscription: cancel it first, in the place where you bought it.

What Plus includes

While your subscription is active, Plus gives you:

• Sync: end-to-end encrypted sync of the items you choose across your devices (up to 500 MB of encrypted data per account).
• Share links: creating expiring, encrypted links to conversations, decision records and packs of agents (up to 50 active links). Opening a link someone sends you does not need Plus.
• Team AI Included: use of an AI model without your own API key, within an allowance of a number of messages each month, shown in the app and on the store listing.
• Always-on agents: up to 5 scheduled jobs that run on our server while your devices sleep, using the same allowance (see below).

Plus features can differ between iPhone and iPad, Mac and Android, and a feature may be unavailable on a device or for a time. The Team AI Plus screen shows what is available in your version. We may add, change or remove Plus features. If we remove a material feature from Plus and that makes it materially less useful to you, you may cancel and ask for a refund of the unused part of the period you paid for.

Price, billing and renewal

• Plus costs GBP 4.99 a month or GBP 39.99 a year in the United Kingdom. The price and currency you are charged are shown by the store (or the checkout page) before you pay, and may differ by country and include tax.
• iPhone and iPad: you buy through the App Store and payment is charged to your Apple Account when you confirm. The subscription renews automatically for the same period and price unless you cancel in your Apple Account settings at least 24 hours before the current period ends. Your account is charged for renewal within 24 hours before the end of the current period. Manage or cancel in Settings > your name > Subscriptions.
• Android: you buy through Google Play and payment is charged to your Google Play account when you confirm. The subscription renews automatically for the same period and price unless you cancel in Google Play at least 24 hours before the current period ends. Manage or cancel in Google Play under Payments and subscriptions.
• Mac: you buy on a Stripe checkout page in your browser. Stripe takes payment; we never see your card. The subscription renews automatically for the same period and price until you cancel with Manage subscription in the app.
• Cancelling stops the next renewal. You keep Plus until the end of the period you paid for. A subscription bought in one store is managed in that store, and we do not sell a second subscription to someone who already has one.
• We will tell you at least 30 days before a price change takes effect for your subscription; the stores' own rules about price-increase consent apply to App Store and Google Play subscriptions.
• If a renewal payment fails, the store may retry for a time. Plus stays on for a short grace period (24 hours after the paid period ends) and the app shows a payment-problem message; after that Plus ends until payment succeeds.
• If the app cannot confirm your subscription for more than 7 days (for example you were offline), it goes back to the free version until it can check again. Your chats are never affected.

Refunds and your right to cancel

• App Store and Google Play purchases: refunds are handled by Apple or Google under their own rules, which we do not control. If a store refunds or revokes a purchase, Plus ends.
• Mac (Stripe) purchases: you may cancel at any time and we do not generally refund part-used periods. If you are a consumer, nothing here affects your statutory rights, including any right to cancel within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; if you ask us to start Plus during that period, you may be charged for what you have used. If a charge is fully refunded, Plus ends and the Stripe subscription is cancelled; a partial refund does not end Plus. To ask for a refund of a Mac purchase, email support@toinmoi-ai.com.

Team AI Included

• Allowance: Team AI Included has an allowance of a number of messages each month. The number is shown in the app and on the store listing. The app shows how much you have used, in words, and when it resets. Unused allowance does not carry over. When it is used up, Team AI Included stops until the reset; you can use your own API key, a local model or other features meanwhile. You are never charged more than your subscription for it.
• Always-on agent runs use part of the same allowance, in a share set aside for them, so they cannot use the part kept for chat. A scheduled run that the share cannot cover is skipped and recorded as skipped.
• Fair use: the allowance is for your own use. To protect the service we limit the size of a request (at most 60,000 characters and 64 messages), how often you can send requests and how many replies are written at once. A very long message or conversation uses more of the allowance than a short one. We may refuse or slow requests that exceed the limits, that look like bulk automation, resale or an attempt to overload or extract the service, and we may block an account that does so.
• Availability: we do not promise that Team AI Included is always available. It depends on our server and on the company that writes the replies (currently Google, the Gemini API); it can be unavailable for maintenance, an outage or because it has reached a daily or monthly capacity limit, and we may switch it off, change the company or change the allowance. If the company changes, you are asked to agree again before anything is sent.
• Your content: the text of the chats you choose is sent to our server and on to that company to write the reply. Our Privacy Policy says what is kept, and the notice you agree to in the app names the company.
• AI replies can be wrong, incomplete, out of date or unsuitable. They are not professional advice. You are responsible for how you use them and for checking anything important. Do not use Team AI Included to break the law, to harm others, to generate content that the provider's terms forbid, or to try to extract or overload the service.

Sync and your recovery phrase

• When you turn sync on, Team AI shows you a 24-word recovery phrase once. We never store it and cannot see or reset it. If you lose the phrase and every device that is signed in to sync, nobody, including Team AI, can open your synced data. Anyone who has your recovery phrase and access to your account can read your synced data.
• If your subscription ends, sync pauses uploads. Nothing is deleted because Plus ended, and you can still download and delete your synced data. Sync is for your own devices: do not use it to store or distribute unlawful material.

Share links

• You are responsible for the content you share. Do not share anything unlawful, anything that infringes someone else's rights, anything that exposes someone else's private information without a good reason and their permission, or anything that harasses or threatens.
• Anyone with the whole link can read and copy the content. Revoking a link or letting it expire stops new views; it does not take back copies.
• We cannot read shared content. If someone reports a link, or three independent people do, we may hide it and then review it using the report and the account that created it. We may remove a link, suspend sharing for an account or close an account for repeated or serious breaches. To report a link or ask for removal, use the report option on the link or email support@toinmoi-ai.com with the link up to, but not including, the # sign.

Always-on agents

• An always-on agent runs the prompt you write, on the schedule you set (daily or weekly, at a time in the time zone you choose), on our server. The prompt is readable by our server; it is not end-to-end encrypted. Before your first job you read and accept a screen in the app that says so.
• Its tools are optional and only read: it may search the web (through a search provider, currently Brave Search) and fetch ordinary public web pages. It cannot change anything, send anything or sign in anywhere. Anything it suggests is only proposed and is carried out only if you approve it on your device, where approving opens a draft chat that you must still send.
• You are responsible for the prompts you write and what you do with a result. Do not write prompts that fetch or process material you have no right to, that try to reach private or internal systems, that attack or overload other systems or sites, that harass or deceive anyone, or that break the law. Results are written by an AI from web pages and searches and can be wrong, out of date or unsuitable; they are not professional advice. Web pages are not under our control: do not follow instructions found in them.
• Limits: up to 5 jobs, each running at most once a day, with a prompt of up to 4,000 characters, and a small number of steps per run. We may skip or stop a run that exceeds a limit, and we may switch agents off, change what they can do, or block an account from them, for example for abuse, security or cost reasons.
• No guarantee of a run. A scheduled run can be skipped (for example if Plus is not active, no device can receive the result, the agents' share of the allowance is used up, or the service is busy or switched off) or lost if our server fails. A skipped or lost run is not repeated; the next scheduled run goes ahead normally. Results appear on your devices when the app next checks (about hourly when your system allows, and when you open the agents screen); there are no push notifications.
• Deleting a job deletes its stored prompt and run history. Deleting your account deletes all your jobs and device registrations.

Ending Plus

• You can stop at any time by cancelling. When Plus ends, the app returns to the free version and features that need Plus pause (Team AI Included, always-on agents, creating share links, uploading sync changes). Your agent jobs are kept and run again if Plus becomes active again. Reading and deleting your synced data and revoking links stay available.
• We may suspend or end your account for a serious or repeated breach of these terms, or if the law requires, and where we can we will warn you first.

Store terms

If you bought through the App Store, Apple's standard licensed-application terms (or the end-user licence entered for Team AI) apply between you and us, and Apple is a third-party beneficiary of the licence. If you bought through Google Play, Google Play's terms apply to the purchase. The store, not Team AI, handles those payments, refunds and tax. The disclaimers and limits in sections 12 and 13 apply to Plus; nothing in these terms limits liability that cannot lawfully be limited, or your statutory rights as a consumer.